The marketplace: browsing and buying

Where the Store lives

There are three ways in, and they show slightly different things. Only the two inside the app give you the full item page.

On a phone: the Store tab

Store is the third of the four dock tabs at the bottom. It opens on a header that never moves — Store over Templates, widgets & goods from creators. and, depending on whether your plan can sell, Swipe down to see your shop. or Swipe down to start selling. The whole browsing surface sits on a card over the top of it.

• Drag that card down and it uncovers your own seller console underneath — or, if your plan can't sell yet, an invitation to start. Drag it up to cover it again.
• There are only two positions — covered and uncovered. The gesture is deliberately eager: any movement toward the other position commits to it, with or without a flick.
• Tapping the Store dock icon when you are already on it re-fetches the listings from scratch, re-covers your shop, and jumps the list back to the top.

On a desktop

Wide screens swap the card for a sidebar with two rows: Marketplace — the same browsing surface — and My shop, the seller console. If your plan can't sell yet, My shop shows an Open your own shop panel instead. Selling needs Élégante or higher; browsing and buying need no plan at all.

A creator's public shop page

Every seller also has a public storefront at enchant.ee/username/shop. No login is needed to look at it. It shows that seller's live listings, newest first, up to 100 of them, with a count under the heading like 3 items.

You can reach it from inside the app too: open any creator's profile and, if they have at least one live listing, a Shop button appears next to Enchantée. It opens their shop in a new tab.

Finding something: search and filters

The browsing surface — the Store tab on a phone, the Marketplace page on a desktop — has one search field and, under it, a single chip strip that scrolls sideways: the kind chips first, then a thin divider, then the price chips.

Search

The field reads Search templates, widgets & goods…. A ✕ appears inside it as soon as there is text. Results narrow about a sixth of a second after you stop typing.

It matches, ignoring capitals:

• a listing's title, or the seller's handle — so typing a creator's name finds their items;
• a built-in template's name or category.

Filter by kind

The chips before the divider. One choice at a time; the default is All.

Drops is the only chip that asks the server for a different list, so switching to or from it reloads the grid from the beginning. The others filter what you already have. Built-in templates appear under All and Templates only.

Filter by price

The chips after the divider. The default is Any.

Load more

The grid loads 60 listings at a time. When there are more, a Load more button sits under the grid and appends the next 60. If it fails you get Couldn't load more — try again.

When the grid is empty

The built-in templates in the grid

Mixed in with creators' listings are Enchant.ee's own eight templates. They have a phone screenshot, a plan chip, a line like Template · Portfolio, and a full-width Use template button instead of a price.

1. 1Open Store → Marketplace.
2. 2Tap Use template on a tile.
3. 3It is applied to your current page immediately — nothing is bought, nothing is downloaded.
4. 4Open the editor, make it yours, and save.

Four of them work on every plan: Portfolio, Minimal, Launch and Consultant. Four are built for the larger grid that Vedette unlocks: Shop, Gallery, Influencer and Creator.

Reading a listing card

Every item in the grid is one card. Left to right, top to bottom:

• Cover image — or a shopping-bag placeholder if the seller didn't add one.
• A drop pill — amber, top right, reading Drop · 2d or Drop · 5h or Drop · 32m while a limited item is still live. It doesn't tick; it's right as of the moment the card drew.
• Title — one line, cut off if it's long.
• Kind and seller — Theme pack · by @maya. The kind is one of Template, Widget, Asset pack, Theme pack, Effect pack.
• Stats — a star average to one decimal with the number of reviews, and a download count. Only shown when there is something to show.
• Price — Free or $12.00.
• The action button — Buy $12.00, Get, or a flat Your listing chip on your own items.

Inside the app, tapping anywhere on the card except the action button opens the item's detail sheet. With a keyboard, focus the card and press Enter or Space. While an action is running the card fades and the button spins.

The item detail sheet

This is the full item page, and it only exists inside the app. On a phone it slides up from the bottom at full height; on a desktop it's a centred panel. Close it with the ✕, by tapping the dimmed area behind it, or with Escape. The page behind it can't scroll while it's open.

What's on it

• The cover image, and a chip naming the kind.
• For a limited drop, a second amber chip with a live countdown — Ends in 3d 4h, then 4h 32m, then 12m — refreshed every half minute. Once it's over the chip reads Drop ended.
• The title, and by @seller. Tapping the seller opens their profile on top of the sheet. If the seller is you, the sheet closes and you land on your Account tab.
• The star row — either an average like 4.6 (23) or No reviews yet — and a download count.
• The seller's description, if they wrote one. Line breaks are kept.
• A price strip: the price on the left, Preview live and the main button on the right.
• The reviews, underneath.

Preview live

Preview live opens a dark overlay with a mock phone in it, rendering the actual page or widget you would be installing. Not a marketing image — the real thing. Close it with the Close preview ✕, by tapping outside the phone, or with Escape.

What the main button says

It changes with what the item is and whether you own it.

A flag button sits top right beside the ✕ for reporting the item. It's hidden on your own listings. See Reporting a listing below.

Getting a free item

Free items have no checkout. You tap Get and it installs. A record is still written against your account, which is what gives you the right to re-install it later and to leave a review.

A template

1. 1Find the listing and tap Get — on the card, or in the detail sheet.
2. 2The app fetches the template and copies its images and video into your own storage.
3. 3It is applied to your page.
4. 4Open the editor, change what you want, and save.

A widget

A widget install adds one widget to the first free slot on your page. Toast: Widget added to your page.

If there's no room, nothing is installed and you get Grid is full / No room for this widget in one of the canvas modes — move or resize widgets to make space. Free up a slot and try again.

An asset pack

Asset packs are files, not page pieces. Getting one copies them into your storage and changes nothing about your page. Toast: Files added — find them in Account → Files. You place them yourself, from the Files tab of Account.

From a public shop page

A shop page can't install anything by itself — installing needs the editor. Tapping Get there sends you into the app instead, and the app finishes the job:

1. 1Tap Get on enchant.ee/username/shop.
2. 2You land on the app. The item is remembered across a sign-in, so it survives you having to log in.
3. 3Once you're signed in and your page has loaded, the install runs on its own.
4. 4Toast: Installed — it's yours now. If it failed: Couldn't install that item.

The link is cleaned up afterwards, so refreshing the page won't install it a second time.

Theme packs and effect packs: the two-step apply

These two kinds rewrite how your live page looks, so the detail sheet makes you say yes twice.

1. 1Open the item's detail sheet and tap Get — or Apply if you already own it. The pack's contents are fetched and its media copied to your storage. Nothing has changed on your page yet.
2. 2The button becomes Apply to page, and a line of small text appears under it: Applying replaces your page's theme settings. Save your page afterwards to keep it. (an effect pack says Applying replaces your current page effect. instead).
3. 3Tap Apply to page. Toast: Applied — save your page to keep it.
4. 4Go to the editor and save. Until you do, the change only exists in this browser.

What a theme pack is allowed to change

Only your page's look: background (colour, image, fit, focal point, filter, opacity and overlay), the glass material, corner radius on the page and the canvas, the gap between widgets, your global text, effect and widget-background colours, the global font, the page effect, the skin, micro effects, the interactive background, scroll effects, the cursor and the page transition. It cannot touch your widgets, your links, your posts or your settings.

What an effect pack does

It sets a custom page effect and clears whatever built-in page effect you had. One effect at a time — applying a new one always replaces the old one.

Buying a paid item

Payment is handled by Lemon Squeezy, who are the merchant of record. You leave Enchant.ee for their checkout page and come back afterwards. Enchant.ee never sees your card.

From inside the app

1. 1Tap Buy $12.00 on the card, or open the item and tap it in the sheet.
2. 2You're sent to Lemon Squeezy's checkout. The price comes from the listing on the server, so nothing in your browser can change what you're charged.
3. 3Pay.
4. 4Come back to the Store and open the item again. The button now reads Install — or Apply for a theme or effect pack.
5. 5Install it exactly as you would a free item.

From a public shop page while signed out

1. 1Tap Buy $12.00 on enchant.ee/username/shop. The button shows … while it works.
2. 2If you're not signed in, the item is remembered and you're sent to Enchant.ee to sign in.
3. 3Once the app loads, the checkout picks up where it left off and sends you to Lemon Squeezy.
4. 4If you turn out to already own it: You already own this — install it from the Store.
5. 5If it failed: Couldn't start checkout — try again from the shop.

If you were already signed in, you go straight to checkout with no detour.

If you already own it

The server refuses to charge you twice. From the grid, the item simply installs. From the sheet you get You already own this. and the button flips to Install or Apply.

When checkout won't start

Checkout is refused, without charging you, when:

• you aren't signed in;
• the listing has been taken down, or the seller was suspended or deleted their account — the app deliberately won't tell you which;
• it's your own listing, or the item is free;
• the seller's plan no longer allows selling;
• it was a limited drop and the drop has ended;
• you tried to start checkout many times in quick succession — wait a moment;
• Lemon Squeezy rejected the session.

What an item can cost

A listing is either free or priced between $0.99 and $999.00. Sellers cannot go outside that. Once a listing is live its price is frozen — a seller cannot raise the price of something you're looking at.

Refunds

Refunds, when they happen at all, are handled outside Enchant.ee by Lemon Squeezy, who took the payment as merchant of record. The app has no part in it and no screen for it.

If one is ever issued, this is what happens to the item:

• A full refund removes your ownership. You lose the ability to re-install it and the right to review it, and the item goes back to showing Buy $12.00 as if you had never bought it.
• A partial refund leaves the item with you. Your purchase stays valid and is flagged for a human to look at.

What “owned” means, and re-installing

You own an item if any one of these is true:

• you paid for it and the payment went through;
• you got it free — a free Get records ownership exactly like a purchase does;
• you're the seller — your own listings show Your listing and are always yours.

Re-installing costs you nothing

The second install of the same item reuses the files already sitting in your storage rather than copying them again, so re-installing never eats into your storage a second time.

Applying an owned effect pack from the editor

This is the one place your owned items are listed. Open the editor, open the Design sheet, and scroll to Custom effect — described as A sprite effect from the Effect Builder or the marketplace — replaces the page effect above.

1. 1Under Owned effects you'll see a button per effect you own, or Effects you build or buy appear here. if you don't own any.
2. 2Tap the one you want. It's fetched and applied.
3. 3Toast: Custom effect applied. Save your page to keep it.
4. 4To take it off again, use the Remove link on the row above.

Limited drops

A drop is an ordinary listing with a deadline on it — at most 90 days out. Sellers use them for seasonal or one-off releases.

• While it's live: an amber Drop · 2d pill on the card, and a ticking Ends in 3d 4h chip in the detail sheet.
• The Drops filter chip shows only drops that are still running.
• After the deadline the listing still opens, but the main button in its detail sheet becomes a greyed-out Drop ended you can't press. The card in the grid keeps its Get / Buy $12.00 button — pressing it there fails instead of charging you.

A deadline stops new buyers and new free installs. If you already got it, the drop ending changes nothing for you — you can still re-install it forever.

What can — and cannot — take an item away from you

This is the promise the Store is built around, so it's worth stating precisely. Once you own something, the app checks your entitlement before it checks the listing. The listing's fate stops mattering.

Cannot take it away

• The seller delisting or archiving it. It vanishes from browse, from search and from their public shop. You can still install it.
• The seller being suspended by reports. Same — it disappears from view, not from you.
• The seller being banned, or deleting their account. Same again.
• A limited drop ending. New buyers are turned away; you are not.

Can take it away

• A full refund. That is the one event that removes ownership — of a paid item you had refunded in full. Nothing else does.

Reviews

Reviews live at the bottom of the item detail sheet, under a heading reading Reviews with the count when there is one. Anyone can read them, signed in or not — but only inside the app, since the public shop page has no detail sheet.

Reading them

• Newest first, 20 at a time, with a Load more button when there are more. If that fails: Couldn't load more reviews.
• Each one shows the reviewer's avatar and name — or Someone if they have neither — their stars, the date, and their comment if they left one.
• Reviews by suspended or deleted accounts are hidden.
• With none yet: No reviews yet — with — be the first. added on the end if you own the item.
• If the reviews fail to load, the rest of the sheet still works and you get Couldn't load reviews — tap to retry. — tapping it retries only the reviews.

Writing one

You have to own the item — bought or collected free — and you cannot review your own listing. The write box only appears when you qualify.

1. 1Get or buy the item, then reopen its detail sheet.
2. 2Tap one to five stars. Whole stars only; there are no halves.
3. 3Optionally write something. The box reads Say something about it (optional) and holds up to 500 characters.
4. 4Tap Post. It stays disabled until you've picked a star.
5. 5Toast: Review posted. The list below refreshes right away. The star average at the top of the sheet is from when the sheet opened — close it and open it again to see your review counted.

Reporting a listing

If an item is stolen work, misleading, or breaks the rules, report it from its detail sheet. The flag button is top right, beside the ✕. It's hidden on your own listings, and it isn't on the public shop page — you have to open the item in the app.

1. 1Open the listing's detail sheet and tap the flag button.
2. 2A panel appears: Report this item / Tell us what's wrong — our team reviews every report.
3. 3Type what's wrong in the box marked What's the problem? — between 3 and 200 characters. The Report button stays disabled until you've written at least a few characters.
4. 4Tap Report. Or back out with Cancel, the backdrop, or Escape.

Success: Thanks — our team will take a look. Failure: Couldn't send the report — try again.

• One report per person per listing. Sending a second one about the same item changes nothing — it doesn't add weight, and it isn't an error.
• Only live listings can be reported.
• When several different people report the same listing, it is suspended automatically, and the seller cannot edit or re-publish it themselves.

Limits that affect buyers

Storage

Installing copies the seller's files into your own storage and counts against your plan's quota. A big template or asset pack can be a meaningful chunk of a small plan.

• Out of space: Not enough storage space left. Delete files from Account → Files and try again.
• A single install can copy at most 200 files. Beyond that it's refused.
• Re-installing something you already installed reuses the files you have and costs nothing extra.

Sizes you'll notice

Doing things too fast

Installing, buying, reviewing and reporting are all rate-limited to stop abuse. The exact allowances aren't published, but two are worth knowing about in practice:

Starting checkout repeatedly in a short burst is limited the same way, and shows Something went wrong — try again. A short pause clears it.

Settings reference

Every control on the buying side of the Store, with where it lives and what it does.

When something goes wrong

Every message the buying side can show you, and what to do about it.

Browsing

Installing

Buying

Reviews and reports

The editor's Custom effect section

Plan limits mentioned here — storage, grid size, which plans can sell — are all in Plans and limits.