Plans and limits

The four plans

Plans appear in this manual as badges — Novice Élégante Vedette Icône — in that order, cheapest first. The app shows the same four names on the plan cards.

Yearly is billed once, as a single yearly total. The landing page spells the saving out as $44 a year on Vedette and $90 a year on Icône. Vedette carries a Popular crown in the upgrade dialog and a MOST POPULAR pill on the landing page.

Where prices are shown

• The landing page's Pricing section. It has a Monthly / Yearly switch with a SAVE ~30% pill, and a comparison table headed Compare plans.
• The in-app upgrade dialog, Choose your plan. Its Yearly segment carries a 2 months free chip.

On a phone the landing comparison table pans sideways with your finger — its accessible name is Plan comparison table — swipe sideways to see more plans, a swipe → hint fades after your first drag, and the ← / → arrow keys scroll it 80px per press.

What every plan includes

The free plan is a real plan, not a trial. These are never gated, on any plan:

• All 64 widgets. The catalogue is filtered by what a widget can do, never by what you pay.
• Starter templates. Every built-in template is available on every plan.
• Your public link at Enchant.ee/yourname.
• Video uploads. Every plan can upload video — only the length and the resolution change.
• Layout sliders. Spacing (0–20), Page padding (0–50), Canvas corner (1–4) and Widget corner (1–10) are ungated.
• Global colours. The three pickers under Global colors & font — Effects, Text (all text) and Widget BG — are ungated. Only the font half of that section is paid.
• Page background colour and the six gradient presets. (The focal point, filter, opacity and overlay controls only appear once a background image is set, and the image itself is paid.)
• Icon labels and Clear canvas.
• Five welcome AI credits, granted once per account, on every plan.

Every limit, plan by plan

Two tables cover every hard number. Each limit gets its own section below.

Pages, grid and links

Storage, files and video

AI credits and their daily caps have their own table further down, and the marketplace fee is in Selling and the fee you pay.

Pages

Your page allowance is checked when you create a page — never when you edit one. Going over your allowance and then downgrading does not lock your existing pages; it only stops you making another.

• The pages list header always shows how many pages you have used, then your limit. On Icône the limit shows as ∞.
• When the allowance is used up, the row you would type a new page name into is replaced by a locked row reading Page limit reached on Novice, with an Upgrade button.
• If you get past that row anyway, the toast is Page limit reached for your plan.
• The server refuses the save with Your plan allows 3 pages. — the number is your own plan's.

Account → Settings → Usage shows a single meter labelled Pages, reading used over limit. It turns red at 100%. On an unlimited plan the limit is left off and the bar simply renders full. When you are on Novice and at the limit, a Get more room button appears there.

Grid size

The grid is the column-and-row layout your widgets snap to. Its size lives in the editor's Design panel, under Grid size: two steppers labelled Columns and Rows, each a minus button, a typeable field and a plus button.

• Typing accepts digits only. ↑ and ↓ step by one; Enter commits.
• On the phone canvas, Columns runs from 2 to your plan's column cap and Rows from 4 to your plan's row cap.
• The desktop canvas is the phone grid rotated, so the two ranges swap over.
• A grid counts as valid if it fits your plan in either orientation.

Novice is fixed. Both steppers carry a lock glyph and their minus and plus buttons are dead — tapping into the number field is what fires the nudge: a brief shimmer and the toast Paid feature — Custom grid size needs a paid plan — Novice is fixed at 4×8. Custom grid size starts at Élégante.

If you jump more than 40 in one dimension, the grid builds progressively — a spinner and Building grid… with a running count, growing 20 rows or columns at a time.

The server rejects an over-size grid with A 12×40 grid exceeds your plan's 8×30 limit. — both numbers are filled in from what you asked for and what you have.

Links

Novice is described as allowing 8 links. In the Design panel, free accounts get a box headed with their plan name and the word plan usage, containing a Links bar reading how many of the 8 you have used, a line reading Grid: 4×8 (max 4×8), and — at the cap — Link limit reached — upgrade for unlimited.

Storage and file uploads

Storage is everything you have uploaded — images, video, audio, sprites, and the media copies made when you import a template or publish a marketplace listing. It is checked when you ask to upload, when the upload finishes, and on template import, template export and marketplace publish.

What you can upload

• Images, every plan — PNG, JPEG, WebP and GIF.
• Video, every plan — MP4, WebM and QuickTime.
• Audio — MP3 and OGG, on Élégante and up. This is what backs the paid Ambient sound page feature.

Anything else is refused with unsupported file type. A single file over your plan's per-file cap is refused with file too large — that cap is 25 MB, 100 MB, 250 MB and 1 GB, in plan order.

Running out of space produces This upload would exceed your plan's storage limit. and, depending on what you were doing, This import would exceed your plan's storage limit., This export would exceed your plan's storage limit. or This publish would exceed your plan's storage limit. Importing a template says Not enough storage to import this template's media., and the Effect Builder says Your storage is full — free up space in Files first.

Video

Every plan can upload video. What your plan buys is resolution and length. The video editor offers exactly the qualities your plan allows, and caps the clip at the length for that quality.

A clip over the cap is refused when the upload is confirmed, with Videos are capped at 300s on your plan. — the number is your plan's own.

Selling and the fee you pay

Selling templates, widgets, themes, asset packs and effects in the marketplace needs a paid plan — Élégante and up. The fee is the platform's cut of each sale.

Unlocking it turns the Store tab's locked teaser into your full shop — listings, analytics and payouts. Until then that tab offers to open your own shop from the Élégante plan, and its top strip says Swipe down to start selling. rather than Swipe down to see your shop. Selling and payouts covers the shop itself.

• The server refuses with Selling in the marketplace requires a paid plan. Every publish sheet and builder shows that as Selling needs a paid plan. — except the widget inspector's publish button, which says Publishing needs a paid plan..
• A separate cap, the same on every plan: 50 listings that are draft or active at once. Over it: You've hit the 50 active-listing cap — archive one first. Drafts count, because a draft already holds its own copy of your media.
• A listing's price is either free, or between $0.99 and $999.00.

AI credits and daily caps

AI work spends credits. A full page compose costs 1 credit; the small assists cost a fraction of one; widget rewrites cost nothing at all. On top of credits there are three separate counters that limit how often you can go, each on a rolling 24 hours — not a calendar day, so allowance frees up through the day rather than all at midnight.

The third counter is the one for widget rewrites. Its size is not published — there is no meter for it and no plan card prints it — but it is comfortably the largest of the three on every plan, and it rises with each one.

What each action costs

Purchased credits never expire and are never touched by a plan change, a downgrade or a lapse. Plan credits are set to the new plan's allowance whenever your plan changes — upgrading mid-month refills you at the higher number straight away, and downgrading re-sizes the allowance down.

Where you check them

Account → Settings → AI credits. It shows your balance as a big number, then a sub-line breaking it into what came from your plan, what you purchased, and when it refreshes. Below that are meters labelled Generations today and AI assists today, each reading used over your cap.

The composer's grid is not your grid

A page generated by the composer is always laid out 4 columns wide, whatever your plan. What your plan buys is height: a generation may use up to 8 rows on Novice, 14 on Élégante, 18 on Vedette and 24 on Icône. You can resize the grid afterwards as normal.

Buying a credit top-up

Top-ups are one-off purchases, not a subscription. They stack on top of whatever your plan gives you and they never expire.

1. 1Open Account → Settings → AI credits and find the Top up section. (The same rows appear in the composer under Or buy a pack when you run out mid-build.)
2. 2Tap the pack you want. The row changes to Opening checkout….
3. 3You leave Enchant.ee for the checkout page and pay there.
4. 4The credits land on your account when the payment clears. The receipt is titled with the number of credits you bought.

If a top-up checkout fails, the message is always Couldn't open checkout regardless of the reason. Try again in a minute; if it keeps failing, email support@enchant.ee.

When you run out

• Out of credits in the composer: the headline is You're out of credits, followed by a sentence naming whatever you can actually do — buy a pack, upgrade, or wait for your plan to refill.
• Out of daily generations: That's today's generations, with a reminder that the cap is a rolling 24 hours — and, when there is a plan above yours it can actually sell you, what that plan raises the cap to.
• An assist refused: You're out of credits — top up or upgrade to keep going. or You've reached today's AI assist limit — it resets over the next 24 hours..
• A widget rewrite refused: That's today's rewrites. They come back over the next 24 hours..

The composer's out-of-credits screen also shows a Credits left row with your balance and today's usage, a single upgrade card for the next plan up when there is one it can actually sell you, and a Not now button. Nothing was spent on the attempt that was refused, and your page is untouched.

What a paid plan unlocks

Everything below is off on Novice, and every editor control in the list shows a crown where it lives. The None option is always tappable, even when the feature is locked, so a page that came from a template or a lapsed plan can always be cleared.

Attempting a locked page feature gives the toast Paid feature with one of several descriptions: Page features need a paid plan., Page effects need a paid plan., Custom fonts need a paid plan., Custom background image needs a paid plan., Shape masks need a paid plan. or Custom page effects need a paid plan.

The credit pill is the only thing that needs Vedette specifically. Its section is Enchant.ee credit, with a toggle Show the credit pill (on for everyone by default) and a Custom text field of up to 40 characters that only appears while the pill is shown. On a lower plan both controls toast Vedette & Icône only.

Membership card materials

Your membership card's finish is a cosmetic perk with a real per-plan list, chosen in Account → Edit your card → Finish.

Two more card details are paid-only: the holographic seal carries your chosen badge glyph on a paid plan and an embossed Enchant.ee mark on Novice, and the profession line on the card front only renders on a paid plan.

Where your plan shows up

Several places name your plan, and every one of them opens the same dialog. There is no separate billing page.

• Account → Settings → Plan & billing — a crown card describing which plan you are on. The Upgrade button only appears on Novice; on a paid plan the card is read-only.
• Editor → Design panel, at the top — on Novice a card naming your plan with an Upgrade pill; on a paid plan the same card with a Manage → affordance.
• Desktop left rail — a plan card, plus a link reading Try Vedette free for 7 days. Collapsed, it is a crown tile.
• Account tab, under your membership card — a small Upgrade material pill, on every plan except Icône.
• Store tab — the seller upsell, until you are on a paid plan.
• Pages list — the locked row, once you are at your page limit.
• Settings → Custom domain — an Upgrade button on anything below Icône.
• The composer — its out-of-credits screen.

Upgrading, step by step

1. 1Tap any Upgrade button, plan card, Upgrade material pill, Get more room or Get more credits. They all open the same dialog, titled Choose your plan.
2. 2Choose Monthly or Yearly with the control at the top. Yearly is preselected.
3. 3Read the four cards. They scroll inside the dialog — two columns on a phone, four on a wide screen. On a phone each card shows its first four features; the rest appear on a wider screen.
4. 4Tap the button on the plan you want.
5. 5You leave Enchant.ee for the checkout page and pay there.
6. 6Come back to the app. Your new limits and your new credit allowance apply as soon as the payment is confirmed.

What each card shows

• A coloured material strip, the plan name, and its tagline on a wider screen.
• Novice shows $0, forever and no card needed.
• A paid card on Yearly shows the monthly price struck through, then the effective monthly, then /mo, then the yearly total and the sale fee.
• A paid card on Monthly shows the monthly price, then the yearly alternative and the sale fee.
• Under the button: 7-day free trial · cancel anytime on Vedette and Icône, or Billed today · cancel anytime on Élégante.
• At the foot of the dialog, once: Cancel anytime — everything you made stays yours..

Every button label

The free trial

The dialog's own description says it: Vedette and Icône start with a 7-day free trial, and you are reminded before anything is charged. Élégante has no trial — its disclosure line reads Billed today · cancel anytime.

During the trial you have the whole plan: every limit raised, every paid feature unlocked, and that plan's full monthly credit allowance. Nothing is held back.

Renewing, cancelling and downgrading

Subscriptions renew automatically until you cancel. You keep your plan's features until the end of the period you have paid for, and partial periods are not prorated.

Your renewal date is not displayed anywhere. The only date the app shows you is when your AI credits refresh, in Settings → AI credits — and that only appears on a paid plan.

What still counts as paid

A cancelled subscription keeps every paid feature until it actually expires — cancelling mid-period never cuts you off early. A failed payment does not downgrade you on the spot either: access continues through the retry window. Access ends only when the subscription expires, is left unpaid, or is paused.

Your content is never deleted by a plan change. In the words of the Terms: downgrading turns off features beyond your new plan but never deletes your content.

When a plan lapses

The moment your account drops back to Novice, the limits in the tables above apply again. Your pages, posts, files and listings all stay where they are — but a few things change in ways worth knowing in advance.

• Your live listings stay visible but stop selling. The marketplace checks the seller's current plan at the moment a buyer pays, so a lapsed seller's listings refuse the purchase. The listing is never taken down on its own — archive it yourself if you do not want it sitting there.
• A lapsed seller's fee stays at 5%, never zero. The free plan carries the same rate as Élégante precisely so that a listing published under a paid plan cannot suddenly become free to sell.
• Your credit allowance is re-sized down to the free grant — and free accounts never get a monthly refill, so in practice there is nothing more coming. Credits you purchased are untouched.
• Your pages are not deleted even if you have more than three. You simply cannot create another until you are back under the limit.

Upgrading again restores every limit immediately and refills your credits at the new plan's allowance. It does not restore page decorations that were already stripped by a save, and it does not re-price listings that are already live.

Plan and billing settings

Every control that is about your plan, in one table.

Messages you might see

If a message here does not match what you are seeing, or a limit seems to be applying that should not, email support@enchant.ee with your username and what you were doing.